Privacy Notice

Heavenly Scented is committed to respecting the privacy of your personal information, collected from its website. This website Privacy Notice explains our policy for dealing with personal information that we collect through our website under the domain name “heavenlyscented.com.au”

Throughout this Privacy Notice, we refer to your “personal information” which means information which identifies you as an individual or from which your identity can be reasonably ascertained. Your home address and home telephone number are examples of personal information.

Information collected on this website

The information about you which we may collect through the Heavenly Scented website includes any messages or comments you submit to us via the Heavenly Scented site. This includes:any details you provide to us as part of a payment process;registration information;information collected when purchase a product (delivery information); and your email address if you subscribe to our newsletters or mailing lists.

In common with many websites we may also collect aggregated information which tells us about visitors to the Heavenly Scented website but not the identity of those visitors. For example, we may collect information about the date, time and duration of visits and which pages/banners of the Heavenly Scented site are most commonly accessed. This information is used by us to help to administer and improve the Heavenly Scented site. You may browse through information-only areas of the Heavenly Scented site without providing any personal information to us. If you do not wish to receive communication (via mail, email or phone) from us, you can unsubscribe from this service.

Cookies

Like many websites, the Heavenly Scented site may use “cookies” which store some information on computers accessing Heavenly Scented. Cookies may be used by us for a variety of purposes. For example, we may use cookies to recognise a computer which has previously visited this  Heavenly Scented Site. Cookies may also be used to manage security and store information about the type of browser being used. With most Internet browsers, users can erase cookies from their computer, block all cookies, or receive a warning before a cookie is stored.

Use and disclosure of information

In addition to providing our products, we may use or disclose personal information that we collect about you:to provide you with promotional information – in accordance with privacy laws – about our products and services; to the extent that we are required or authorised by law to do so.

How we handle email and “Contact us” messages

Heavenly Scented may preserve the content of any email, or “Contact us” or other electronic message or form, that we receive. Any personal information contained in those messages will only be used or disclosed in ways set out in this Heavenly Scented Site Privacy Statement. The message content may be monitored by our service providers or Heavenly Scented employees for purposes including trouble shooting, compliance, auditing and maintenance, or where email abuse is suspected.

Security

We use a number of mechanisms to protect the security and integrity of your personal information. We have implement Secure Sockets Layer (SSL) which is activated once you begin the registration process and/or after logging into our site.  You should see the site change from http:// to https:// and on some browsers you will see an image of a padlock.  This mechanism provides a secure channel for you to transmit information between you and our web server. So while we strive to protect such information, we cannot ensure or warrant the security of any information you transmit to us and you do so at your own risk. Once any personal information comes into our possession, we will take reasonable steps to protect that information from misuse and loss and from unauthorised access, modification or disclosure.

Access to information

If you wish to request access to any personal information which we hold about you as a result of our information collection practices outlined in this Heavenly Scented Site Privacy Notice, please contact us using the “Contact Us” from our menu. Please provide as much detail as you can about the particular information you seek, in order to help us retrieve it. An access fee may be charged to cover our costs of providing the information to you.